Purchasing Process

Contact us:

Calling us at 979-764-8008 will put you in direct contact with a personal design consultant who will walk you through every step of the process. Each one of our knowledgeable staff has hands-on experience with every aspect of our floors, from design through installation and finishing.

We are passionate about helping you realize the vision you have for your home and we're available if you need assistance or have questions throughout the life of your floor.

We will Help you:

• Decide on the wood type, specifications, and distressing, staining, and finishes
• Determine your square footage
• Coordinate efforts betweeen your architect, builder and designer if needed
• Coordinate the delivery and installation with your builder
• Set up the delivery directly to the job site
• Recommend an installer in your area or give you personal instruction to install the floor yourself
• Guide you or your installer through the installation and finishing process with both written instruction and phone assistance

At what point during construction should i order my floor?

We understand that job site conditions can sometimes affect your plans on when the floor will be installed, but we strongly recommend installing your floor as almost the last phase of your construction project. A good guideline to follow is that once you have the first coat of paint on your sheetrock, you can install your floors.

Then we recommend covering them with either cardboard or a thin layer of plywood in order to protect your floor as you are finishing your project. Lastly, apply the last coat of paint, install the baseboards and hang lighting fixtures.

Nothing goes perfect on construction sites, accidents and/or damage may occur to your new flooring no matter how many precautions are made. This is why we also recommend applying one final top coat to your flooring to ensure that your floor looks perfect. This final top coat can be done by any competent hardwood floor professional.

How Long Does It Take?

Generally, it takes us 4-6 weeks to custom craft your floor, but please tell us about any special circumstances so we can work with you to accommodate your needs.

What Are The Payment Terms?

We require a 50% deposit via personal check or cashiers check to get your order started, with the remaining balance due prior to the floor being shipped.

Unfortunately I don't live in texas, do you deliver?

We have shipped thousands of floors to homes, commercial projects, and historic restoration projects all over the world for over a decade.

We take extra measures to ensure that your custom crafted floor is delivered to you as perfectly as it leaves us. Each order is palletized and shrink wrapped to protect your flooring in route to it's destination.